Leadership Spotlight: Rhoades Team

Leadership Spotlight: Rhoades Team

Rhoades Team is a successful realty group operating under RE/MAX Suburban. Broker, Susann Rhoades, started the group in 1987.

Rhoades Team

Rhoades team; Susann Rhoades

Susann Rhoades, broker at the Rhoades Team RE/MAX Suburban

Rhoades Team RE/MAX Suburban is a successful realty company operating under RE/MAX. Broker, Susann Rhoades, started the group in 1987. Since then, she developed a great team of hardworking and outstanding individuals. Appealing to the Western suburbs Chicago market, Rhoades Team achieves approx $13 million in total production volume annually. More importantly, the crew is dedicated and committed not only to their clients, but the community as well. They have committed to donate a portion of money made on each closing transaction to Children’s Miracle Network. This is a fantastic gesture that highlights their commitment to the local community.

The team get 80% of their business from referrals, so they place a lot of emphasis on delivering exceptional service. Susann mentioned throughout our spotlight interview that she is a “By Referral Only Member”. Therefore, the company must provide exceptional service. They keep the client top of mind throughout the process and ensure their whole service is extremely client focused. The systems and services are designed around their clients. Moreover, they aim to give each client a positive real estate experience by establishing trust and communication from start to finish.

“Our clients are at the center of our systems and services. We work with them in mind, not ourselves” Susann Rhoades, Broker, Rhoades Team

Tech in the Industry

Through the years of service, the team has seen many technology changes, from books to the Digital Age!

Before the technology revolution, the Rhoades Team RE/MAX Suburban operated in a more old school manner. They used books that featured available properties. Now, with the advances in technology and a click of  a mouse, The Rhoades Team can input a listing in 20 minutes. Technology enables listings to be sold in record time. This turn around provides a great advantage to the entire team.

In addition, the advances of technology has lead to better marketing tools and platforms. Social media allows you to reach new business networks and opportunities.  It also provides a channel in which you can consistently communicate with your existing clientele.

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